FAQs
Frequently Asked Questions.
We’re here to answer all your questions! If you need further assistance, feel free to contact us.
Shipping Across Egypt
We offer fast and reliable shipping to all cities and governorates in Egypt, with flexible delivery options to suit your needs.
14 Days Return
If you're not completely satisfied with your purchase, you can return it within 14 days, following our return and exchange policy.
Security Payment
Your transactions are protected with our secure payment methods, ensuring a safe and hassle-free shopping experience.
We deliver to all cities and governorates across Egypt.
Delivery usually takes between 2 to 5 business days, depending on your location.
Shipping fees vary based on location and order size. You can check the exact shipping cost at checkout.
Yes! Once your order is shipped, we will send you a tracking number via email or SMS.
We accept credit/debit cards, cash on delivery (COD), and digital wallets.
Yes, our website uses secure encryption technology to protect your transactions
Yes, we offer a 14-day return policy, provided the product is unused and in its original packaging.
Contact our customer service, and we will guide you through the return process.
Yes! We only sell genuine and high-quality products from trusted brands.
If you’re unsure, check the product description or contact us for scent recommendations.
Check our product descriptions or contact us for professional shade recommendations.
Contact us immediately with pictures of the damaged item, and we will assist you in replacing it.
You can reach us via WhatsApp, phone, email, or social media for any inquiries.